Refund & Cancellation Policy

This policy explains refunds for purchases of page credits on GSTInvoice2GSTR1, operated by TaxTrack Solutions.

Failed conversions are never charged

Page credits are deducted only when invoice data is successfully returned for a page. If a conversion fails or returns no data, no credit is consumed for that page.

Unused credits

If you have purchased credits and wish to cancel, you may request a refund of your unused page credits within 7 days of purchase. Refunds are calculated on the unused balance and may be net of payment-gateway charges.

Used credits

Credits that have already been consumed to generate output are non-refundable.

How to request a refund

Email office@taxtracksolutions.com from your registered account email with your payment reference. We aim to respond within 2 business days.

How refunds are issued

Approved refunds are returned to the original payment method via Razorpay, typically within 5–7 business days of approval.

Contact

TaxTrack Solutions · office@taxtracksolutions.com